Terms & conditions
Welcome to kry-o.com! By using our website and purchasing our products, you agree to these Terms of Sale. Please read them carefully before ordering.
1. Definitions
• Seller: Industrial Design Lab srl, Via Gardone 22, 20139 Milan, Italy.
• Customer: Anyone buying products on kry-o.com.
• Products: Goods sold on kry-o.com.
2. Acceptance
Placing an order on kry-o.com means you fully accept these terms. We may update them at any time by posting the new version on our website.
3. Registration
You need to register with accurate and complete personal info. You’re responsible for keeping your login details safe.
4. How to Buy
• Choose products and add them to your cart.
• Review and confirm your order, then pay.
• You’ll get an email confirmation with order details.
5. Prices and Payment
Prices are in euros and include VAT unless stated otherwise. Shipping costs are shown during checkout. Payment methods:
• Credit/Debit Card
• PayPal
• Bank Transfer
6. Shipping
Delivery times depend on destination and availability. We’re not responsible for courier delays. You’ll get a shipping confirmation email.
7. Right of Withdrawal
You can cancel your purchase within 14 days of receiving the products without giving a reason. Send us written notice and return the products in their original condition. Return shipping costs are yours.
8. Warranty and Returns
Products have a 24-month legal warranty. Report defects within 2 months of discovering them. We’ll replace, repair, or refund defective items.
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9. Liability
We’re not liable for damages from improper product use. Our liability is limited to the value of the purchased products.
10. Privacy
We process your personal data according to applicable laws. See our Privacy Policy for details.
11. Governing Law
These terms are governed by Italian law. Disputes will go to the court where you reside or are domiciled in Italy.
12. Contact
For help or info: info@kry-o.com or +39 349 568 3359.